Abstract: Objective: To analyze the attributes and priority of discharge management needs among patients undergoing interventional therapy for hepatocellular carcinoma, providing reference for designing functional modules of a mini-program.
Methods: The KANO model questionnaire was employed to survey patients, defining demand attributes and calculating their sensitivity coefficients. Subsequently, the analytic hierarchy process (AHP) was used to obtain weight evaluations of each demand from medical experts, culminating in a comprehensive importance ranking. Convenience sampling was employed to select 203 patients undergoing HCC interventional therapy from the Fifth Medical Center of the PLA General Hospital and the Second Medical Center of the PLA General Hospital during March-June 2024.
Results: The KANO model identified 15 demand items categorized as must-have, expected, and delight attributes. Final priority levels were determined by integrating patient sensitivity coefficients with healthcare professional AHP weights. This framework guided the system architecture and functional module design of the mini-program.
Conclusions: This study integrates the KANO model with the AHP method, combining the patient perspective (KANO attributes and sensitivity) with the healthcare professional perspective (AHP weights) during the requirements analysis phase. This approach enhances the scientific rigor and clinical utility of the mini-program's functional design, providing a methodological reference that combines qualitative and quantitative approaches for developing user-centered digital discharge management tools.

Key words: KANO model, Analytic hierarchy process, Hepatocellular carcinoma, Discharge Management, mHealth